First-class machines are matched by first-class service:


No one knows your machines as well as you do. Apart from us. That's why no one can offer you a better service than MATSUURA. Namely, one that fits you and your requirements 100 percent.

Our reliable, competent and fast MATSUURA customer service is optimally tailored to your individual requirements and challenges: from consulting to commissioning and maintenance of the machining centers.


Field service technician
employees in the office
Field service technician in Europe
external employees in the field

This is how we work:

First listen and understand, then do.

Dedication, commitment and customer proximity have always been values that we focus on in the development of our products. Of course, we are no exception when it comes to service. For us, it is a matter of course to first listen to our customers in order to really understand what their individual requirements and challenges are. This is the only way we can realize a perfect after-sales service.


What MATSUURA Service offers you

  • A well-developed network of qualified service technicians

  • Use of experienced external employees

  • Fast deployment possibilities in Germany and Austria

  • Service locations throughout Europe

  • Availability from 7 a.m. to 6 p.m., hotline for telephone troubleshooting, also Saturdays from 8 a.m. to 2 p.m.

  • Service training on site or in our showroom

  • Individual maintenance contracts and packages

  • Everything from a single source: Machine conversions at fixed prices

USE OF COOKIES: Cookies contain a characteristic character string that enables the browser to be uniquely identified when the website is called up again. We use cookies to collect anonymous statistical data to optimize website functionality and thus improve your user experience. Please agree to the use of cookies. For more information, please see our privacy policy.


These cookies are absolutely necessary for the operation of the site, because they enable, for example, security-related functions such as saving the settings made here. (Legal basis: fulfillment of contract and, if applicable, legitimate interest)

NameCookie Settings
ProviderOwner of this Website
PurposeSaves the visitor's preferences selected in the cookie box.
Data Protectionon this Website
Cookie Namecookie_settings
Cookie Runtime30 days


You benefit from these cookies when you visit our website. Above all, they make it easier for you to use them, for example through personalized content and offers. In order to further improve our offer for you, we collect anonymous data for statistics and analyses. With the help of these cookies we can, for example, determine the number of visitors and the effect of certain pages on our website and optimize our content. (Legal basis: consent)

NameGoogle Analytics
ProviderGoogle LLC
PurposeGoogle cookie for website analysis. Generates statistical data about how the visitor uses the website.
Data Protection
Cookie Name_ga,_gat,_gid,_ga_V4GSFF9ZXC,_gat_gtag_UA_8422359_1
Cookie Runtime2 years

external media

You benefit from these cookies when using external media such as YouTube or googleMaps on our site. Prior notices when accessing external media are deactivated for you. (Legal basis: consent)

SettingsConfirm selectionSelect allonly necessary